Terms Of Use

These terms tell you the rules for using our website [www.londonhearingspecialist.co.uk] (our site).

Who We Are and How to Contact Us

Our site is operated by Raam Healthcare Ltd. (We). We are registered in in the United Kingdom under company number 09852381 and have our registered office at 32-36 Camden High Street, London, NW1 0JH.
To contact us, please email orders@londonhearingspecialist.co.uk or telephone our customer service line on 0203 773 1230.

By Using Our Site You Accept These Terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms, you must not use our site.
We recommend that you print a copy of these terms for future reference.
There Are Other Terms That May Apply to You
These terms of use refer to the following additional terms, which also apply to your use of our site:

Our Privacy Policy which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
If you purchase goods from our site, our Terms and conditions of supply will apply to the sales.

We May Make Changes to These Terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

We May Make Changes to Our Site

We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities. We will try to give you reasonable notice of any major changes.

You Must Keep Your Account Details Safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at orders@londonhearingspecialist.co.uk

Prohibited Uses

You may use our site only for lawful purposes. You may not use our site:

In any way that breaches any applicable local, national or international law or regulation.
In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
For the purpose of harming or attempting to harm minors in any way.
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

Not to reproduce, duplicate, copy or re-sell any part of our site.
Not to access without authority, interfere with, damage or disrupt:
- any part of our site;
- any equipment or network on which our site is stored;
- any software used in the provision of our site; or any equipment or network or software owned or used by any third party.

How You May Use Material on Our Site

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

Do Not Rely on Information on this Site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We Are Not Responsible for Websites We Link To

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.

User-generated Content Is Not Approved By Us

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.
If you wish to complain about information and materials uploaded by other users please contact us on orders@londonhearingspecialist.co.uk

Content Standards

These content standards apply to any and all material which you contribute to our site, which must be complied with in spirit as well as to the letter. The standards apply to each part of any such material as well as to its whole, and all such material must:

comply with the law applicable in any country from which it is posted;
be genuinely held (where opinion is stated); and
be accurate (where facts are stated).

Materials must not:

be:
- defamatory of any person;
- obscene, offensive, hateful or inflammatory;
- likely to deceive any person;
- in contempt of court;
- threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety; or
- likely to harass, upset, embarrass, alarm or annoy any other person;
Promote:
- sexually explicit material;
- violence;
- discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; or any illegal activity;
Infringe any copyright, database right or trade mark of any other person.
Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
Impersonate any person, or misrepresent your identity or affiliation with any person.
Give the impression that they emanate from Contactlenses4U B.V. if this is not the case.
Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.

We May Suspend or Withdraw Our Site

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
When we consider that a breach of this policy has occurred, we may take such action as we deem appropriate.

Our Responsibility for Loss or Damage Suffered By You

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and conditions of supply.

Uploading Content to Our Site

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
You are solely responsible for securing and backing up your content.