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We are confident we can restore your hearing

60 Day Money Back Guarantee

We want our patients to feel completely confident when buying a hearing aid. That’s why we offer a 60 Day Money Back Guarantee. If after trialling your device for 60 days you are not completely satisfied with the results, you can return them to our clinic for a full refund.



Please note this does not apply for hearing aids which are damaged or have been purchased with finance.

Audiologist fitting a hearing aid for the patient to trial
Getting used to your hearing aid

Follow up appointments

Getting used to your hearing aid can take time. After fitting a hearing aid, we offer 3 follow-up appointments within the first few weeks. This is a great opportunity to talk to your audiologist about any issues you are experiencing or adjustments you would like made to your device.



If you have any issues outside of these appointments, you are welcome to book a free of charge appointment with one of our specialists. We are here to support you every step of the way, to ensure you leave our clinic happy, and with your hearing restored.



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In the ear hearing aid being fitted for a 60 day trial.

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